For your convenience, our most commonly asked customer questions are answered right here.

Still need assistance? Reach out directly through our Contact Us page. We’ll be happy to help!

Q: If my wheelchair breaks down and I am with someone else, can they ride with me? Up to how many people?

A: Yes; One other person.

Q: How long does it usually take to receive service (transportation to arrive)?

A: Up to 1 hour.

Q: Does EWT carry a wheelchair battery charger in their vehicle?

A: No; we will retrieve you and your mobile device and transport you to your destination.